This Privacy Policy applies to CytekOne IT Solutions Limited, operating www.cytek-one.com (hereinafter “CytekOne” or “we”).
This Privacy Policy applies to Personal Data that we collect from our clients and from our website and other online users (hereinafter “you”), as well as information that we collect automatically during your visits of our website (e.g., information collected via cookies).
For purposes of this Privacy Policy, “business partners” means any subcontractors, contractors, or other legal entities with whom we have an ongoing business relationship to provide services or information.
“Personal Data” means any information relating to an identified or identifiable natural person.
This is, for example, name or address data, telephone number, mobile number, bank details or insurance number, IP (“Internet Protocol”) address or location data.
We act as the data controller in accordance with Ireland’s Data Protection Act (“DPA”) and the EU`s General Data Protection Regulation (“GDPR”).
1. Information we collect
We may ask you for Personal Data when you:
Categories of Personal Data we collect may include your name, email address, address, contact telephone numbers. It may also include Personal Data such as your job title and other business or company information. We may also collect demographic data, such as age, gender, your interests, and preferences. We may also ask you for other information that we need to process payment for our services.
In order to provide you with a more consistent and personalised user experience in your interactions with CytekOne, data collected through one source may also be linked to other data collected by CytekOne through other sources. This may include data that helps us identify you when you access our websites through several different devices. We may also enrich the data we collect with data obtained from other parties, such as our business partners or other third parties, to create individual profiles about you. Examples of how we may use this data include using it to improve your user experience when visiting our website, to display options tailored to your preferences, and for targeted advertising.
For more information about our use of cookies and similar tracking technologies, including how to opt out of targeted advertising, please see our Cookie Policy or contact us at info@cytek-one.com.
2. Data Automatically Collected by Us
We may automatically collect information about user behaviour and usage regarding your visits to our website, such as the pages you view, the links you click, and other actions you take in connection with our website.
We may also collect certain information about the browser you use to access our website, such as your IP address, device identifier, location data, browser type and language, and your access times, the URL (“Uniform Resource Locator”) of the website from which you arrived at our website, and the URL to which you are directed after leaving our website if you clicked on a link on our website.
3. Data from third party sources
We may obtain data about you from third-party sources, such as our business partners, joint marketing partners, social networks, and other third parties. We may use this data to better analyse your user behaviour to improve our ability to provide you with relevant marketing information and services, and to prevent and combat fraud.
4. Hosting
To provide our website, we use the services of Cloudflare of www.cloudflare.com who process the below-mentioned data and all data to be processed in connection with the operation of our website on our behalf.
5. Our use of Personal Data
We may use your Personal Data for the following purposes:
6. Legal basis for processing
Our legal basis for collecting and using your Personal Data as described in this Privacy Policy depends on the Personal Data involved and the specific context in which we collect it. Generally, your Personal Data will be collected and processed by us on one or more of the following legal bases:
If you have any questions or need more information about the legal basis for the collection of your Personal Data, please contact us at info@cytek-one.com.
7. Retention of your data
We will retain your Personal Data as necessary in connection with the purposes described in this Privacy Policy, for as long as you are actively working with us, and in accordance with Ireland`s Retention Periods and other applicable laws and for up to 6 years.
8. International transfers
We may transfer your Personal Data to other companies and/or business partners as necessary for the purposes described in this Privacy Policy. In doing so, your Personal Data may be transferred to countries outside Ireland, including countries outside the European Economic Area. If we do so and in order to provide adequate protection for your Personal Data when it is transferred, we have contractual arrangements regarding such transfers. We take all reasonable technical and organisational measures to protect the Personal Data we transfer.
9. Sharing of Personal Data by us
We may share your Personal Data with business partners for the purposes described in this Privacy Policy, including, without limitation, the operation and optimisation of our website and for the processing of contracts, various service companies work for us, e.g., for IT services or the hosting of our website, to carry out transactions you request or to respond more quickly to your needs in our operations.
Our affiliates and/or business partners may contact you with information about services and offerings. We will only share your Personal Data with affiliates and business partners who have agreed to protect your Personal Data and to use it only for the purposes we have specified.
With your consent, we may disclose your Personal Data for any purpose.
In addition, we may disclose your Personal Data: in connection with law enforcement, fraud prevention or other legal proceedings; as required by law or regulation; if CytekOne (or a part of CytekOne) is sold to or merged with another company; or if we have reason to believe that disclosure is necessary to protect CytekOne, its clients or the public.
In all cases other than those described above, Personal Data will not be disclosed by us to third parties for their own marketing purposes without your consent.
11. Updating your information
If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us using info@cytek-one.com.
12. Access Request and updating your Personal Data
In the event that you wish to make a Data Subject Access Request, you may inform us in writing of the same using info@cytek-one.com.
We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the respective legal regulations mentioned above).
13. Your rights
Under the DPA and the GDPR, you can exercise the following rights:
Please contact us at any time with questions and suggestions regarding data protection and to enforce your rights.
14. The Supervisory Authority
The competent data protection authority in Ireland is:
The Data Protection Commission (DPC)
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland
If you have any questions about the nature of the Personal Data we hold about you, or if you wish to request the erasure or rectification of Personal Data we hold about you, or to exercise any of your other rights as a data subject, please contact us at info@cytek-one.com or send a written request to the postal address provided above.
15. How we protect your Personal Data
Our data processing is subject to the principle that we only process the Personal Data that is necessary for the use of our services. In doing so, we take great care to ensure that your privacy and the confidentiality of all Personal Data are always guaranteed.
All transmitted data is protected by HTTPS encryption. Hyper Text Transfer Protocol Secure (HTTPS) is a protocol used to ensure secure data transmission on the Internet. The public-private key procedure is used here. This means that data encrypted with a publicly accessible key can only be decrypted again with a separate private key.
We also use technical and organisational security measures (TOMs) throughout the company to protect the data we manage from you against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons.
Nonetheless, databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, we will notify all affected individuals whose Personal Data may have been compromised, and the notice will be accompanied by a description of the action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after which the breach was discovered.
16. Collection and Use of Children’s Personal Data
CytekOne takes the privacy of children very seriously. We do not knowingly collect Personal Data from children through our website.
17. Changes to this Privacy Policy
We may update this privacy policy from time to time. If we make changes to this Privacy Policy or materially change CytekOne’s use of your Personal Data, we will revise the Privacy Policy accordingly and change the effective date at the end of this section. We encourage you to periodically review this Privacy Policy to be informed of how we use and protect your Personal Data.
18. Questions or Concerns
If you would like to contact us regarding our privacy practices for any reason, please email us at info@cytek-one.com or write to us at the above-mentioned address.
19. Effective Date
Saturday, 21 January 2023